Harbor Well Care Group
Non-Medical In-Home Care · Birmingham, Alabama
RN Oversight — All Clients
Compassionate · Clinical · One of a Kind

Where Clinical Excellence Meets the Comfort of Home

Harbor Well Care Group delivers Alabama's highest standard of non-medical in-home care — anchored by active Registered Nurse oversight on every client, every tier, every day. For hospitals, nursing homes, case managers, and the families who will not settle for less.

4
Care Tiers
RN
Every Client
AL
Licensed State
CAREGIVER HW Portal RN RN SUPERVISOR RN Visit Documented Today 10:30 AM ✓ Care Plan Updated All Changes Saved ✓ Training Compliance 100% — All Staff ✓
205.900.4432 info@harborwellcaregroup.com www.harborwellcaregroup.com 420 20th Street North, Suite 200 — Birmingham, AL 35203
Guided by Compassion. Anchored in Care.
About Harbor Well Care Group

More Than Home Care.
A Clinical Partnership.

Harbor Well Care Group was founded on a belief that every person receiving in-home care deserves the same clinical coordination and oversight they would receive in a hospital or skilled facility — delivered with compassion, dignity, and professionalism in the comfort of their own home.

We are not a staffing agency. We are a structured, RN-supervised care organization with documented care plans, mandatory competency sign-offs, state-compliant training protocols, and real-time clinical oversight tracking — for every client and every caregiver, without exception.

Our caregivers complete a pre-employment nursing diploma, 14 required training items, and an RN-supervised competency sign-off on 25 individual skills before they ever enter a client's home independently.

RN Update ✓ HW ♥ RN Supervisory Visit Documented Today ✓ Individualized Care Plan Updated & On File ✓
1
❤️
Compassion

Every caregiver is trained to treat each client as a whole person — with patience, dignity, and deep respect for their independence and individual preferences.

2
🔄
Consistency

Structured care plans, documented visit schedules, and regular RN supervisory oversight ensure every client receives the same exceptional standard of care on every visit.

3
⚕
Clinical Oversight

Our Registered Nurse supervisor is actively involved in every client relationship — from the initial assessment through ongoing care plan management. This is not optional. It is our standard.

The Story Behind Our Logo

Every Symbol Has
Meaning and Purpose

The Harbor Well Care Group logo is not simply a design — it is a statement of who we are, what we believe, and the promise we make to every client, family, and partner we serve.

Harbor Well Care Group Logo
Harbor Well Care Group
Guided by Compassion. Anchored in Care.
🏠
The Lighthouse — A Beacon of Guidance
The lighthouse at the heart of our logo represents our role as a steady guide for families navigating the uncertainty of home care. Just as a lighthouse warns ships away from danger and leads them safely to shore, Harbor Well guides every client and family toward safety, clarity, and confident care decisions.
🌿
The Green Leaf — Growth, Wellness & Compassion
The green leaf that embraces the lighthouse symbolizes life, wellness, and our deeply compassionate approach to care. It reflects our belief that in-home care should nurture the whole person — their health, dignity, spirit, and sense of belonging in their own environment.
⚓
The Harbor — A Place of Safety and Refuge
A harbor is not simply a location — it is a promise of protection and stability. "Harbor Well" means we are both the safe haven and the wish for wellness. When a client comes to us, they are entering a relationship anchored in trust, safety, and professional care that holds steady no matter what the seas may bring.
⭕
The Circle — Wholeness, Community & Continuity
The circular seal of our logo represents wholeness and the full circle of care we provide. It speaks to continuity — the ongoing relationship between client, family, caregiver, and RN supervisor — and to the community of trust that Harbor Well builds with every person we serve.
Our Defining Differentiator

Active RN Oversight —
On Every Single Client

Most non-medical home care agencies assign a caregiver and step back. Harbor Well Care Group assigns a caregiver — and keeps a Registered Nurse actively engaged throughout the entire care relationship. No exceptions. No additional charge.

⚕ Registered Nurse Supervisor Licensed · Active on every client · All tiers · Full documentation TIER 1 $32/hr Essential Care RN Visit Every 60 Days TIER 2 $42/hr Moderate Care RN Visit Every 45 Days TIER 3 $55/hr Advanced Care RN Visit Every 30 Days TIER 4 $65/hr Specialized Care RN Visit Every 14 Days
📋
Initial RN Assessment
Every new client begins with a comprehensive RN in-home assessment — medical history, ADL evaluation, home safety review, family interview, and a fully individualized written care plan created before the first caregiver shift begins.
👁
Ongoing Supervisory Visits
The RN conducts scheduled and unannounced supervisory visits based on care tier. Every visit is documented — client status, care plan updates, caregiver performance — creating a complete clinical record for every relationship.
🔗
Clinical Communication Bridge
Our RN is the professional link between client, family, care team, and medical providers. Condition changes, care plan updates, and incident responses flow through the RN — nothing falls through the cracks at home.
⭐
What This Means for Every Patient and Family You Refer
When you refer a patient to Harbor Well Care Group, you are referring them to a clinical team — not just a caregiver. A licensed RN stays involved at every step. Families have a professional point of contact. Condition changes are caught early. Care plans adapt. Everything is documented, transparent, and compliant.
Who We Serve

Built for Every Referral Source.
Trusted by Every Family.

Harbor Well Care Group works with hospitals, post-acute facilities, case managers, social workers, physicians, and families across Alabama — as a care partner you can trust completely.

🏥
Hospitals & Discharge Planners
Bridge the gap between clinical care and the home. We reduce readmission risk and ensure your patients leave to a structured, RN-supervised environment.
RN-supervised care from day one post-discharge — no care gap
Immediate intake with RN assessment within tier-required timeframe
Written care plans shareable with your discharge team
Documented condition updates reduce readmission risk
Coordinate with home health, hospice, and therapy teams
One clinical contact for the medical team — the RN supervisor
👨‍👩‍👧
Families & Private Pay
Your loved one deserves a team — coordinated, supervised, and accountable — not just a stranger at the door. We give families real peace of mind.
Caregivers background-checked, drug-screened, and nursing diploma certified
An RN is assigned to your family's case and stays involved throughout
A written, individualized care plan — not guesswork
Prompt communication when your loved one's condition changes
Four care tiers — matched to actual needs and complexity
Among the most rigorously trained caregivers in Alabama
📋
Case Managers, SNFs & Nursing Homes
When your residents transition home, they need a partner with documentation, oversight, and accountability. That is exactly what we provide.
RN-to-RN communication available for complex transitions
Audit-ready documentation — visit logs, care plans, incident reports
Competency-verified caregivers matched to each client's care tier
14 required trainings + 25-skill RN competency sign-off on every caregiver
We are your trusted extension into the home — not an independent variable
Responsive and transparent — updates and calls returned promptly
Also serving
👨‍⚕️Primary Care Physicians
🫀Cardiologists & Specialists
🧠Neurology & Memory Care Practices
🏘️Assisted Living Facilities
🩺Palliative & Hospice Teams
🏛️Veterans Service Organizations
🤝Social Workers & Community Agencies
💼Employee Assistance Programs
Services & Care Tiers

Four Tiers of Care.
One Standard of Excellence.

Our four-tier system ensures every client is precisely matched to the level of support their situation requires — from companionship and daily assistance to high-acuity specialized care. Every tier is non-medical, fully RN supervised, and built on a written individualized care plan with a 4-hour visit minimum.

🟦

Tier 1 — Essential

$32 / hour
4-hour minimum · Standard daily assistance
Light housekeeping & home organization
Nutritious meal preparation & dietary support
Medication reminders (non-administration)
Companionship & meaningful engagement
Transportation to appointments & errands
General wellness observation
⚕ RN Visit Every 60 Days
🟩

Tier 2 — Moderate

$42 / hour
4-hour minimum · Hands-on daily support
All Tier 1 services included
Personal hygiene — bathing, grooming, dressing
Safe mobility & ambulation assistance
Skin integrity & pressure relief positioning
Incontinence care & toileting assistance
Increased supervisory oversight
⚕ RN Visit Every 45 Days
🟨

Tier 3 — Advanced

$55 / hour
4-hour minimum · Complex daily routines
All Tier 1 & 2 services included
Structured routines for complex care needs
Dementia & cognitive change supportive care
Adaptive equipment & assistive device support
Coordinated family communication updates
Monthly care plan review with RN
⚕ RN Visit Every 30 Days
🟥

Tier 4 — Specialized

$65 / hour
4-hour minimum · High-acuity & behavioral
All Tier 1, 2 & 3 services included
Specialized memory care routines
Elevated fall prevention protocols
24/7 on-call protocol for family & care team
Specialty-trained caregivers — RN sign-off required
Bi-weekly RN supervisory visits
⚕ RN Visit Every 14 Days
Our Care Standards & Policies

Every Caregiver. Every Client.
The Same Uncompromising Standard.

Harbor Well Care Group operates by a comprehensive set of care policies that govern every aspect of the service we provide — from hiring to the moment a caregiver enters a client's home, to ongoing RN supervision and documentation.

🎓
Pre-Employment Nursing Certification
Every caregiver must complete the Alison Diploma in Nursing & Patient Care — a full nursing and patient care credential — before their very first client assignment. Zero exceptions.
✅
14-Item Training Protocol
All 14 required training items — including HIPAA, infection control, abuse prevention, emergency procedures, body mechanics, and fall prevention — must be completed and documented before client assignment.
⚕
RN Competency Sign-Off — 25 Skills
The RN supervisor directly observes and signs off on 25 individual caregiving skills across five clinical areas before any caregiver is cleared for independent care. This is the bedrock of our safety standard.
📋
Individualized Written Care Plan
Every client receives a fully individualized written care plan created by our RN following the initial assessment. The plan is reviewed, updated, and documented at every supervisory visit.
🔍
Background & Drug Screening
All direct care staff undergo thorough background screening and drug testing before employment. Exclusion list screening is conducted annually. We accept no shortcuts in who enters a client's home.
📣
Mandatory Incident Reporting
All incidents — falls, near-falls, condition changes, emergencies — are documented within 24 hours and reported through the RN supervisor. Client families and referring facilities are notified promptly.
🔄
Annual Refresher Requirements
Every active caregiver must complete annual refresher training in all required areas — including the Alison course, HIPAA, abuse prevention, and infection control — by December 31st each year. Non-compliance means no active assignments.
📱
Digital Compliance Tracking
Our Clinical & Training Command Center tracks every employee's training status, RN visit log, and competency record in real time. Nothing falls through the cracks — every gap triggers an immediate alert.
Technology & Coordination

A Level of Coordination
No Other Agency Can Match

Our purpose-built Clinical & Training Command Center gives administrators, RN supervisors, and operations staff a real-time view of every employee, training record, RN visit, and incident — ensuring complete compliance at all times.

HW
Dashboard
Clinical & Training
☀
⚕ RN Active
+ Add Employee
🟡Clinical & Training Center·Click to open the Operations Command Center
Overview
Dashboard
Training
Employees
Training Tracker
★ Alison Course
Clinical
RN Oversight
Competency
Incidents
Resources
Documents
Compliance
Switch To
Operations Center ↗
👥
Employees
12
All roles
✅
Fully Compliant
10
83% of staff
★
Alison Certified
11
1 pending
⚕
RN Visits Logged
28
This quarter
Overall Training Compliance
83%
Compliance by Care Tier
T1
T2
T3
T4
RN Visit Breakdown
28
Employee
Tier
Alison ★
HIPAA
Overall
Maria Johnson
T1
✓
✓
100%
James Carter
T2
✓
✓
84%
Denise Moore
T3
○
○
14%
📊 Real-Time Compliance Dashboard
Every chart and stat updates automatically when data changes. No manual reports needed — the system provides a complete, accurate compliance picture at every moment, for administrators and partner facilities.
⚠ Instant Alert System
Red alerts fire the moment any employee is missing a required certification. No caregiver reaches a client without meeting every pre-employment standard — the system enforces this automatically, every single day.
⚕ Complete RN Visit Record
Every RN supervisory visit is logged with date, type, client tier, findings, and care plan update status. A complete, audit-ready legal record of clinical oversight — for every client in our care, always.
Why Choose Harbor Well

Six Reasons We Are Simply
Different From Everyone Else

01
Active RN Supervision on Every Client
We assign a caregiver AND an RN supervisor who is actively engaged — documenting visits, updating care plans, and serving as a clinical point of contact for families and medical teams throughout the entire care relationship.
02
Mandatory Nursing Diploma Before Day One
Every Harbor Well caregiver completes the full Alison Diploma in Nursing & Patient Care before their first assignment. This is a comprehensive credential most agencies do not require — and we treat it as non-negotiable.
03
RN Competency Sign-Off — 25 Observed Skills
No caregiver is cleared for independent care without the RN personally observing and signing off on all 25 required skills across five clinical areas. This is how we ensure every caregiver is truly ready.
04
Purpose-Built Digital Compliance System
Our Clinical & Training Command Center tracks every employee, training item, RN visit, and incident in real time. Partner facilities can trust that our documentation is current, complete, and audit-ready at all times.
05
Four-Tier Precision Matching System
Clients are matched to a care tier based on clinical complexity — from basic daily assistance to high-acuity behavioral care. Each tier has specific caregiver requirements, RN visit frequencies, and a tailored written care plan.
06
Annual Training Commitment on Every Caregiver
We do not let certifications lapse. Every caregiver must complete all annual refresher requirements by December 31st each year. Any non-compliant caregiver is immediately removed from active assignments until requirements are met.
Standard of CareHarbor Well Care GroupTypical Home Care Agency
Active RN Oversight — every client✓✗
Pre-employment nursing diploma certification✓✗
RN competency sign-off — 25 observed skills✓✗
Four-tier clinical matching system✓Rarely
Real-time digital compliance tracking✓Rarely
Documented RN visit frequency per care tier✓✗
Written individualized care plan for every client✓Varies
The Referral Process

From Referral to First Day of Care —
Effortlessly Handled

We make referring patients, residents, and clients to Harbor Well Care Group effortless. From first contact to first caregiver arrival, we handle every step with clinical professionalism and family-centered communication.

📞
Contact Us
Your team reaches out by phone or email. We gather initial information and discuss the patient's care situation.
📋
RN Assessment
Our RN conducts a comprehensive in-home assessment within the timeframe required for the client's care tier.
🎯
Tier & Care Plan
The client is matched to the right tier and a written individualized care plan is created and documented.
👤
Caregiver Assigned
A certified, competency-verified caregiver is matched to the client and fully cleared before the first visit.
🏠
Care Begins
Care starts with the caregiver and RN supervisor both active. Families receive updates as needs evolve.
"
Families don't just hire Harbor Well Care Group for a caregiver. They gain a clinical team — a Registered Nurse who stays involved, a care plan that evolves with their loved one, and a level of accountability that gives everyone in the family room to breathe again.
— Harbor Well Care Group, Clinical & Operations Team

Ready to Make a Referral?
Let's Connect Today.

Whether you have a patient ready for discharge, a family member who needs care now, or you want to discuss a formal referral partnership — we respond to every inquiry within 24 hours. We are ready to be the care partner you have been looking for.

Call Us
205.900.4432
Email
info@harborwellcaregroup.com
Website
www.harborwellcaregroup.com
Office
420 20th St N, Suite 200 · Birmingham, AL
Harbor Well Care Group
Harbor Well Care Group
Non-Medical In-Home Care · Alabama

Whether you have a patient ready for discharge, a family member who needs care now, or you want to establish a referral partnership — we are ready to be the clinical home care partner you have been looking for in Alabama.

📞
Phone
205.900.4432
✉
Email
info@harborwellcaregroup.com
🌐
Website
www.harborwellcaregroup.com
📍
Office
420 20th Street North, Suite 200
Birmingham, Alabama 35203
RN Oversight Active · State of Alabama · Fully Insured · Workers' Compensation Coverage
Guided by Compassion. Anchored in Care.
Click any text to edit it directly. Press Ctrl+S to save note. Use Print button to export PDF.