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Harbor Well Care Group
Alabama's RN Oversight Home Care Standard

Care That Feels Like
Family, Backed by a
Clinical Team

Harbor Well Care Group brings compassionate, Registered Nurse–supervised non-medical in-home care to Alabama families. Every client. Every tier. Every day — with an RN Oversight supervisor actively on your case.

✅ Get Care Started Today See How It Works →
ADPH Licensed · Alabama
RN Oversight on every client
Care from $32/hr
ABI background-checked caregivers
RN Oversight Active · 205.900.4432 · info@harborwellcaregroup.com · www.harborwellcaregroup.com
4
Care Tiers
Matched to your exact level of need
RN
RN Oversight
Active Registered Nurse on every case
$32
Starting Rate
Transparent tier pricing — no surprises
AL
ADPH Licensed
Fully compliant · State of Alabama
The Intake Journey

From Your First Call
to Care That Begins

Here is exactly what happens — step by step, with complete transparency. Most families go from first contact to first caregiver shift in 3–5 business days.

📞
Reach Out
Call, email, or submit our online form. We respond the same day.
Same Day
💬
Free Consultation
20–30 min call to understand needs and answer every question.
No Obligation
🏠
RN Home Visit
RN Oversight supervisor visits to assess environment and care needs.
In-Person
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Care Plan Created
Written individualized care plan reviewed with family before anything starts.
Written & Signed
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Caregiver Matched
Right caregiver matched to needs, tier, schedule, and personality. You meet them first.
Skills-Matched
❤️
Care Begins
First shift. Ongoing RN Oversight visits, plan updates, and family communication.
RN Supervised
Typical timeline: Most families go from first call to first shift in 3–5 business days. For urgent hospital discharges, we work directly with your care team to expedite.
About Harbor Well Care Group

More Than Home Care.
A Clinical Partnership.

Harbor Well Care Group was founded on the belief that every person receiving in-home care deserves the same clinical coordination they would receive in a hospital — delivered with compassion and dignity in the place they call home.

We are not a staffing agency. We are a structured, RN Oversight–supervised care organization. Every caregiver completes 14 documented training requirements, a 25-skill RN competency sign-off, and the Alison Diploma in Nursing & Patient Care before serving a single client.

📋 ADPH Licensed ⚕ RN Oversight Every Client 🔍 ABI Background Checked ✅ OIG Compliant 📖 Alison Diploma Required 🛡 Fully Insured
Serving Birmingham and surrounding Alabama communities including Hoover, Vestavia Hills, Homewood, Mountain Brook, Trussville, Gardendale, Bessemer, and the greater Jefferson & Shelby County areas.
Harbor Well Care Group
The Story Behind Our Logo
Every symbol has meaning and purpose
🏠
The Lighthouse — A Beacon of Guidance
Just as a lighthouse leads ships safely to shore, Harbor Well guides every client and family toward safety and confident care decisions.
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The Green Leaf — Life & Compassion
Represents wellness and our commitment to nurturing the whole person — health, dignity, spirit, and belonging at home.
⚓
The Harbor — Safety & Refuge
"Harbor Well" means we are both the safe haven and the wish for wellness — anchored in trust and care that holds steady.
⭕
The Circle — Continuity of Care
The full circle of care — the ongoing relationship between client, family, caregiver, and RN Oversight supervisor.
1
❤️
Compassion First

Every caregiver is chosen for their character and trained to treat each client with patience, dignity, and genuine care for their whole self.

2
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Consistent Standards

Structured care plans, documented schedules, and regular RN Oversight ensure the same high standard on every single visit — not just the first.

3
⚕
Clinical Oversight

Our RN Oversight supervisor is actively engaged from initial assessment through every care plan update. Every client. Every tier. No exceptions.

Our Defining Differentiator

RN Oversight —
Active on Every Single Client

Most non-medical agencies assign a caregiver and step back. Harbor Well assigns a caregiver and keeps a Registered Nurse Oversight supervisor actively engaged throughout the entire care relationship — no exceptions, at any tier.

⚕ RN Oversight Supervisor
Licensed Registered Nurse · Active RN Oversight on Every Client · All Tiers · Full Documentation
Tier 1
$32/hr
Essential Care
RN Oversight Every 60 Days
Tier 2
$42/hr
Moderate Care
RN Oversight Every 45 Days
Tier 3
$55/hr
Advanced Care
RN Oversight Every 30 Days
Tier 4
$65/hr
Specialized Care
RN Oversight Every 14 Days
📋

Initial RN Assessment

Every new client begins with a full in-home RN Oversight assessment — ADL evaluation, home safety review, family interview, and a written individualized care plan before the first caregiver shift.

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Ongoing Supervisory Visits

The RN Oversight supervisor conducts scheduled and unannounced visits based on care tier. Every visit is documented — creating a complete clinical record of oversight for every client.

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Clinical Communication Bridge

Our RN Oversight supervisor is the professional link between client, family, caregiver, and medical providers. Condition changes and care plan updates are always managed through the RN.

Services & Care Tiers

Four Tiers of Care.
One Standard of Excellence.

Every client is precisely matched to the level of support their situation requires. All tiers are non-medical, RN Oversight supervised, and require a 4-hour visit minimum.

Tier 1 · Essential
$32/hr
Standard daily assistance · 4-hr minimum
Light housekeeping & home organization
Nutritious meal preparation
Medication reminders
Companionship & social engagement
Transportation & appointment support
⚕ RN Oversight Every 60 Days
Tier 2 · Moderate
$42/hr
Hands-on daily support · 4-hr minimum
All Tier 1 services
Personal hygiene & bathing assistance
Safe mobility & transfer support
Skin integrity monitoring
Incontinence & toileting care
⚕ RN Oversight Every 45 Days
Tier 3 · Advanced
$55/hr
Complex daily routines · 4-hr minimum
All Tier 1 & 2 services
Dementia & cognitive care support
Complex multi-condition routines
Adaptive equipment support
Monthly RN care plan review
⚕ RN Oversight Every 30 Days
Tier 4 · Specialized
$65/hr
High-acuity · Memory care · 4-hr minimum
All Tier 1, 2 & 3 services
Specialized memory & behavioral care
Elevated fall prevention protocols
Behavioral support & redirection
24/7 on-call emergency protocol
⚕ RN Oversight Every 14 Days

How We Compare

Harbor Well Care Group vs. a standard non-medical home care agency

Feature Harbor Well Typical Agency
RN Oversight on every client✓ Always✗ Rarely
Written individualized care plan✓ Every clientSometimes
25-skill RN Oversight sign-off✓ Required✗ Not standard
14-item documented training protocol✓ MandatoryVaries widely
Nursing diploma requirement (Alison)✓ Before first shift✗ Not required
Tier-based pricing by acuity✓ 4 transparent tiersOne flat rate
Real-time compliance tracking✓ Digital dashboard✗ Paper-based
ABI background + drug screening✓ Required pre-hireVaries
Who We Work With

Trusted by Families.
Relied On by Providers.

Whether you're a family navigating a new diagnosis, a hospital planning a discharge, or a case manager building a trusted vendor list — Harbor Well is built to serve you professionally and reliably.

🏥
Hospitals & Discharge Planners
Bridge the gap between clinical care and home. Reduce readmission risk with RN Oversight from day one of discharge.
RN Oversight active from day one home
Written care plans shareable with your team
Condition change notifications within 24 hours
One clinical contact — the RN Oversight supervisor
Coordinates with home health & hospice teams
👨‍👩‍👧
Families & Private Pay
Your loved one deserves a real clinical team — not just a stranger at the door. We give families genuine peace of mind.
Background-checked, diploma-trained caregivers
Dedicated RN Oversight on your family's case
Written care plan reviewed with family before start
Prompt updates when anything changes
Four tiers matched to actual needs & budget
📋
Case Managers & Facilities
When residents transition home, you need a partner with documentation, oversight, and real accountability.
RN Oversight-to-RN communication on complex cases
Audit-ready visit logs and care plan records
25-skill RN Oversight sign-off on all caregivers
14 required documented training items
Responsive, reliable, and fully transparent
👨‍⚕️ Primary Care Physicians 🫀 Cardiologists & Specialists 🧠 Neurology & Memory Clinics 🏘️ Assisted Living Facilities 🩺 Palliative & Hospice Teams 🏛️ Veterans Service Organizations ⚖️ Elder Law Attorneys 🤝 Social Workers & AAAs
Our Care Standards

Every Caregiver. Every Client.
The Same Uncompromising Standard.

Harbor Well operates by standards governing every aspect of our service — from hiring through every shift, every visit, and every care plan update.

🎓
Pre-Employment Nursing Diploma
Alison Diploma in Nursing & Patient Care required before first client assignment. No exceptions at any tier.
✅
14-Item Training Protocol
HIPAA, infection control, abuse prevention, fall prevention, documentation — all 14 items documented before assignment.
⚕
25-Skill RN Oversight Sign-Off
RN Oversight supervisor directly observes and signs off on 25 skills across five clinical areas before any caregiver is cleared.
📋
Individualized Written Care Plan
Every client receives a written care plan created by the RN Oversight supervisor, reviewed with family before care begins.
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Background & Drug Screening
ABI fingerprint background check and drug testing required before employment. OIG exclusion screening annually.
📣
Mandatory Incident Reporting
All incidents documented within 24 hours. Families and referring facilities notified promptly with written documentation.
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Annual Refresher Requirements
All caregivers must complete annual refresher training. Non-compliance results in removal from active assignments.
📱
Real-Time Compliance Tracking
Digital systems track every employee, training, RN Oversight visit, and incident in real time. Automated alerts fire instantly.
More Information
Tap any section to learn more
Cost & How to Pay

Transparent Pricing,
Clear Options

We believe in complete pricing transparency — no hidden fees, no long-term contracts required. Non-medical in-home care is a personal investment in quality of life and family peace of mind.

💳
Private Pay

Most families pay for non-medical home care directly out of pocket. Our tier-based pricing starts at $32/hr with a 4-hour minimum per visit. We provide detailed invoices and offer flexible billing to fit your budget.

📜
Long-Term Care Insurance

Many long-term care insurance policies cover non-medical home care services. We provide all documentation required for your claim — written care plans, RN Oversight assessment reports, and detailed visit logs.

Not sure what tier or how many hours you need? That is exactly what our free consultation is for. Call us at 205.900.4432 or use the form below — we will give you a straightforward recommendation with no pressure.
Start the Process Today

Take the First Step.
We'll Handle the Rest.

Fill out this short form and someone from our team will reach out within a few hours — usually the same day. No obligation, no pressure, no lengthy forms right now.

📞
Prefer to call?
205.900.4432
✉️
⏰
Response time
Within a few hours, same business day
What happens after you submit?
A team member will call or email to schedule a free 20–30 minute consultation. We answer all your questions, discuss your loved one's needs, and explain what care would look like — with no commitment required.

Get Care Started

No obligation · Free consultation · Response within hours

✓ Thank you! We will be in touch very soon.
FAQ

Questions Families Ask Us Most Often

We know choosing in-home care is an important decision. Here are the answers we give families and providers every day.

Still have questions?
Call us or send a message — we get back to you the same day, no question too small.
📞 Call 205.900.4432
What exactly is non-medical home care? +
Non-medical home care helps people with activities of daily living — bathing, grooming, meals, housekeeping, medication reminders, companionship, and transportation — without providing clinical or medical services. Our caregivers do not administer medications or perform wound care. What we provide is compassionate daily support supervised by an RN Oversight supervisor who ensures every client stays safe and their needs are met appropriately.
How is Harbor Well different from other home care agencies? +
The main difference is our active RN Oversight model. Most non-medical agencies assign a caregiver and check in rarely. Harbor Well assigns RN Oversight to every single client — regardless of tier — who conducts regular supervisory visits, maintains a written care plan, and serves as the clinical point of contact for family and providers. Our caregivers also complete a nursing diploma, 14 documented training items, and a 25-skill RN sign-off before serving a single client.
How quickly can care start? +
In most situations, care begins within 3–5 business days from first contact — which includes the free consultation, RN Oversight home assessment, care plan creation, and caregiver matching. For urgent hospital discharge situations, we work directly with your discharge planning team to expedite the process. Call us at 205.900.4432 and let us know it is urgent.
What areas of Alabama do you serve? +
We currently serve Birmingham and surrounding communities including Hoover, Vestavia Hills, Homewood, Mountain Brook, Trussville, Gardendale, Bessemer, Pelham, and the greater Jefferson and Shelby County areas. Contact us at 205.900.4432 to confirm coverage in your specific zip code.
Who pays for non-medical home care? +
Most families pay privately (out of pocket). Long-term care insurance policies often cover non-medical home care — we provide all required documentation for claims including care plans, RN Oversight assessment reports, and visit logs. We can help you understand which options may apply to your situation during the free consultation.
What if my loved one doesn't connect with their caregiver? +
We do careful matching based on personality, communication style, and care needs — not just availability. That said, if a match doesn't feel right, tell us. We will find an alternative caregiver without penalty or lengthy process. Your loved one's comfort in their own home is our priority above everything else.
What is the difference between home health and home care? +
Home health (with RNs, PTs, OTs) is medically ordered, insurance-billed, and designed for short-term skilled clinical intervention. Non-medical home care (what Harbor Well provides) is ongoing daily support — meals, bathing, companionship, transportation — for people who need everyday assistance but not skilled nursing procedures. Many clients receive both services simultaneously.
Is there a minimum number of hours per visit? +
Yes — we require a minimum of 4 hours per visit. This ensures every visit is meaningful, the caregiver has time to complete the care routine properly, and the client-caregiver relationship has time to build comfortably. There is no minimum number of visits per week — frequency is determined by your loved one's needs and your family's budget.
Resources

Everything You Need
In One Place

Whether you are a family getting started, a healthcare partner, or a caregiver interested in joining our team — the right document is right here, accessible directly from your browser.

📦
Partner & Family Information Packet
Our complete referral and information packet — services, tier pricing, RN Oversight program, care standards, and intake process. For providers, partners, and families.
For
Providers, Partners & Families
Open →
Staff tools (Clinical & Training and Operations Command Centers) are in the Staff menu in the navigation bar above.
Join Our Team

Become a Harbor Well
Caregiver

We are always looking for compassionate, dedicated caregivers who want to make a real difference. Harbor Well Care Group offers competitive pay, structured training, RN Oversight support, and the satisfaction of knowing every client you serve is truly well cared for.

✓Competitive hourly pay — tier-matched to your skills and experience
✓Free Alison Diploma in Nursing & Patient Care — required, paid for by you, invaluable for your career
✓RN Oversight supervisor support on every assignment — you are never on your own
✓Flexible scheduling — mornings, evenings, weekends, and on-call options available
✓Make a meaningful difference — every shift matters to a real person and their family
📝
Caregiver Employment Application

Our full employment application — personal information, work history, certifications, availability, references, and agreements. Opens directly in your browser. Takes approximately 15–20 minutes to complete.

✓7 sections — comprehensive but straightforward
✓Background check consent included
✓Alison certificate field included
✓Print or submit digitally
Open Application →
Questions? Call us at 205.900.4432
Contact Us

We Are Here.
Let's Talk.

Whether you have a patient ready for discharge, a family that needs guidance, or you want to establish a referral partnership — we respond to every inquiry the same business day.

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✉️
🌐
📍
Office
420 20th Street North, Suite 200
Birmingham, Alabama 35203
⚕ Licensed · Insured · RN Oversight Active
ADPH Licensed · ABI Background Checked · OIG Compliant · Workers' Compensation on All Employees · Mandatory Abuse Reporting Protocols Active

Send a Message

For referrals, partnerships, or general questions

✓ Message received — we will respond within a few hours.